Basil is so pitiful that you find yourself rooting for him,
despite the fact that he mumbles sarcasm under his breath at everyone who comes
near him! When he tries to upgrade the clientele at the hotel and serve gourmet
dinners to an "upper" crowd, the results are disasterous. Each time I watch it,
I hope that Basil won't drop the duck dinner on the floor and watch in horror as
Manuel skates through the kitchen with it stuck on the toe of his shoe while his
restless guests wait endlessly for dinner to come.
--Amy Reid
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